A new year just started. That means the Salesforce Spring ’16 release is on its way!
Hi, and welcome to the APN video blog.
Salesforce promises to bring over 175 new features and capabilities to its entire CRM platform.
Most notably, the Service Cloud, Marketing Cloud, App Cloud and Analytics Cloud will all get updates.
Service Cloud will provide more field service tools.
Marketing Cloud is set to introduce Predictive Journeys.
App Cloud will deliver a new app dev platform.
And Analytics Cloud will now offer Wave Analytics for Communities.
Lastly, the Salesforce1 mobile app will support an offline mode, and small businesses will be able to purchase the SMB-specific SalesforceIQ.
That’s all for today. For more Salesforce news, stick with APN!